Crazy time Terms & Conditions — Rules for Using the Platform
Please read these terms and conditions carefully before opening an account on crazy time or using any of its services. These terms and conditions serve as a legal agreement between you and us and govern all rules for using the platform. By using the site, you will automatically be deemed to have agreed to these terms. We reserve the right to update these terms and conditions at any time, and continued use after any changes will be considered as acceptance of the new terms. If you have any questions, please contact our support team.
Last Updated: January 2025
What Are the Key Terms I Need to Know?
Registration & Account Terms
To open an account on the crazy time platform, you must be at least 18 years of age. All information provided during registration must be accurate, complete, and up to date. Each user may only hold one account, and creating multiple accounts is strictly prohibited. It is entirely the user's responsibility to keep their account password and login credentials confidential. The account holder is solely responsible for all activities carried out through their account. We reserve the right to suspend or terminate any account at any time if suspicious activity is detected.
Financial Transactions & Payment Rules
Bkash, Nagad, and Rocket, along with other approved payment methods, can be used for deposits and withdrawals. All transactions will be completed in Bangladeshi Taka (BDT) and must comply with the applicable minimum and maximum limits. Identity verification (KYC) must be completed before a withdrawal request can be processed. Transactions to third-party accounts or payment methods not registered in the user's own name are prohibited. We reserve the right to suspend transactions and notify the relevant authorities if fraudulent transactions or money laundering are suspected. If any bonus or offer applies to a deposit, separate terms and conditions will apply.
Betting & Gaming Rules
All betting and gaming activities on the platform are conducted fairly, transparently, and powered by Random Number Generator (RNG) technology. Any attempt to manipulate results or exert artificial influence will result in immediate account closure. Colluding fraudulently with other users or using any software to gain an unfair advantage is strictly prohibited. Funds incorrectly credited due to a technical error are not the property of the user and must be returned. Regular players have the option to voluntarily set betting limits. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
Prohibited Activities & Terminable Conduct
Money laundering, fraud, hacking, or the use of unauthorized automated software on the platform is strictly prohibited. Attempting to gain unauthorized access to another user's account is a legally punishable offense. Registering with a false identity or providing misleading information is strictly prohibited and may result in permanent account termination. Involvement in match manipulation or attempting to influence the outcome of sports events is a punishable offense. Intentionally exploiting system vulnerabilities or bugs will result in the forfeiture of any winnings. We reserve the right to take legal action upon discovering any such activities.
Intellectual Property & Privacy
All content, logos, designs, and software on the crazy time platform are our intellectual property and are protected under copyright law. Users may only use the platform for personal and non-commercial purposes. Reuse or distribution of our brand name, trademarks, or content without permission is prohibited. To learn how your personal information is collected and used, please see our Privacy Policy Please read it. We comply with applicable data protection laws and your information is not sold or shared with third parties. Protecting user privacy is one of our top priorities.
Complaints & Dispute Resolution
If you have any complaint, please contact our customer support team first and we will endeavor to respond within 48 hours. When submitting a complaint, please provide your account details, the time of the incident, and a detailed description. Disputes regarding transactions or betting results must be raised within 30 days of the incident. Our decision will be considered final, though a review may be requested. For any queries, you may contact us by email at: [email protected]. We are committed to resolving issues in a fair and transparent manner at all times.